NORTHEAST LLC DBA THE ROOFERS
Privacy Policy
Effective September 24, 2026
Northeast LLC, doing business as The Roofers (“we,” “us,” or “our”), operates therooferssd.us. This policy explains how we handle information from website visitors, customers requesting service, and participants in our internal SMS lead-alert program.
Information we collect
When you submit an inquiry, we collect your name, phone number, email address if provided, property address or city, requested service, and the details you enter. For staff SMS alerts, we collect recipient names, mobile numbers, consent information, and messaging preferences. Our website and service providers may also process technical information such as IP addresses, browser and device information, and page activity.
How we use information
We use inquiry information to respond, discuss roofing services, maintain lead records, and coordinate follow-up. Authorized personnel may receive inquiry details through internal notifications. We use technical information to operate and protect the website, prevent abuse, understand website activity, and measure advertising results.
Sharing and SMS privacy
We do not sell or share SMS opt-in data or personal information with third parties for marketing purposes.
We may provide information to service providers that support website hosting, data storage, email, messaging, and analytics, as needed to perform those services. SMS consent information is used to administer the alert program and is not provided to third parties for their own marketing. We may disclose information when required by law or necessary to protect rights, security, or safety.
Internal SMS lead alerts
Our SMS program is intended for the business owner and authorized staff who consent to receive website lead notifications. Submitting a customer inquiry does not enroll a customer in this internal SMS program. Participation is voluntary. Recipients may withdraw consent by replying STOP to an alert or contacting us. See our SMS Terms for details.
Cookies and analytics
The website uses a Google tag for analytics and advertising measurement. Google and other service providers may use cookies or similar technologies to process website activity and device information. You can manage cookies through your browser settings. See Google’s Privacy Policy for its practices.
Retention and security
We retain information as needed to handle inquiries, maintain business records, administer consent and opt-out preferences, and meet applicable obligations. We restrict access to lead-management tools to authorized users. No method of transmission or storage is completely secure. Please do not submit payment details or other sensitive information through the inquiry form.
Your choices and requests
Contact us to request access to, correction of, or deletion of information you have provided, or to change your communication preferences. We may need to verify your identity and retain information necessary for legal or business obligations.
Contact and updates
Email therooferssd@gmail.com or call (605) 881-9770. Mailing address: Northeast LLC dba The Roofers, 1235 Kiner Court, Hayti, SD 57241. Updates to this policy will be posted here with a revised effective date.